Privacy Policy

1. Data protection at a glance

General information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data that personally identifies you. Full Information on the subject of data protection can be found in our Privacy Policy below.

Data collection on our website:

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details are given on the contacts page of this website.

How do we collect your data?
Your data is collected on the one hand by you providing it to us. For example, this may be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e. g. Internet browser, operating system or time the page was viewed). The collection of this data is automatic as soon as you enter our website.

What do we use your data for?
Some of the data is collected to guarantee error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to obtain free information about the origin, recipient and purpose of your stored personal data at any time. You also have a right to request the rectification, blocking or erasure of this data. On this subject and for any further questions about data protection, you can contact us at any time using the address indicated on the contacts page. Furthermore, you have a right of appeal to the competent supervisory authority.

Analysis tools and third party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This happens mainly with cookies and analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. 

2. General information and mandatory information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data is collected. Personal data is data that personally identifies you. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

We would point out that data transmission on the Internet (e. g. in communication by E-Mail) may have gaps in security. Complete protection of data from access by third parties is not possible.

Note on the responsible body
The responsible body for data processing on this website is:
Proviande cooperative 

Brunnhofweg 37 / Postfach 8162 

CH-3001 Bern 

Switzerland 

Tel.: +41 31 309 41 11 

E-mail: info(at)proviande.ch


The responsible body is the natural person or legal entity that decides, alone or together with others, on the purposes and methods of processing personal data (e. g. names, e-mail addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of data processing carried out until cancellation is unaffected by the revocation.

Right of appeal to the competent supervisory authority
In the event of infringements of data protection law, the person affected has the right under Article 77 of the GDPR to complain to the competent supervisory authority. Generally, you can do this by contacting the supervisory authority in your habitual place of residence.

Right to data portability
You have the right to have data which we automatically process based on your consent or in performance of a contract handed over to yourself or to a third party in a common, machine readable format. If you require direct transmission of data to another responsible body, this will be done only if it is technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator. You can recognise an encrypted connection by the address line of the browser being changed from "http: //" to "https: //" and by the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Information, blocking, erasure
In accordance with the applicable legal provisions, you have the right at any time to free information on your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to rectification, blocking or erasure of this data. You can contact us about this and on other matters concerning the subject of personal data at any time using the address indicated on the contact page.

Objection to advertising e-mails
The use of contact data published under the imprint obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal measures in the event of sending unsolicited promotional information, such as spam e-mails.

3. Data collection on our website

Cookies
Some Internet pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are filed on your computer and stored by your browser.

Most of the cookies we use are called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser at your next visit.

You can set your browser so that you are informed about the use of cookies and allow cookies only in individual cases, accept cookies for certain functions or generally exclude them, and you can activate the automatic deletion of cookies when you close your browser. When you disable cookies, the functionality of the website may be restricted.

Cookies which are needed to carry out the electronic communication process or for making available certain functions you want (such as the shopping cart function) are stored on the basis of Art. 6, para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for technically fault-free and optimised delivery of its services. In so far as other cookies are stored (e. g. cookies to analyse your surfing behaviour), these are treated separately in this privacy policy.

Server log files
The provider of the pages automatically collects and stores information in what are called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system
used Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data will not be merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including your contact details specified therein, will be stored by us for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent.

The processing of the data entered on the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of data processing operations carried out until revocation remains unaffected by the revocation.

The data entered by you in the contact form remains with us until you ask us for it to be erased, revoke your consent to its storage or the purpose for the data storage ceases to apply (e. g. after completion of your enquiry). Mandatory legal provisions - especially retention periods - remain unaffected.

Registration on this website
You can register on our website to use additional features on the site. We only use the data entered for the purposes of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise we will decline the registration.

For important changes such as the scope of our offer or for technically necessary changes, we use the e-mail address specified during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of data processing already carried out is not affected by the revocation. The data collected during registration is stored by us as long as you are registered on our website and will be subsequently erased. The statutory storage periods will remain unaffected.

4. Social media

Facebook plugins (like and share buttons)
Facebook plugins (provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA) are integrated into our web pages. They are visible as the Facebook logo or the Facebook like button are listed here: https://developers.facebook.com/docs/plugins/.
If you visit our web pages, the plugin is used to create a direct link between your browser and the Facebook server. That is how Facebook learns you have visited our website from your IP address. If you click the Facebook like button whilst logged into your Facebook account, you can link the contents of our web pages to your Facebook profile, which enables Facebook to record the visit to our web pages in your user account. Note that, as the provider of the web pages, we receive no information about the content of the data transmitted or their use by Facebook. You can find further information about this in Facebook’s data protection statement, at https://facebook.com/policy.php.

If you do not want Facebook to be able to record the visit to our web pages in your Facebook user account, please log out of your Facebook user account.

Twitter plugin
Twitter functions are incorporated into our web pages. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the retweet function, the websites you visit are linked to your Twitter account and are disclosed to other users. This also involves the transmission of data to Twitter. Note that, as the provider of the web pages, we receive no information about the content of the data transmitted or their use by Twitter. You can find further information about this in Twitter’s data protection statement, at https://twitter.com/privacy.

You can change your data protection settings for Twitter under account settings at https://twitter.com/account/settings.

Google+ plugin
Our web pages use Google+ functions, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Capture and onward provision of information: using the Google+ button, you can publish information globally, and you and other users can receive personalised content from Google and our partners. Google not only records the fact that you have clicked +1 in relation to particular content but also records information about the website you were viewing when you clicked +1. Your +1s can be displayed as suggestions together with your profile name and your photo in Google services, for instance in search results or in your Google profile, or on other parts of websites and ads on the Internet.

Google records information about your +1 activities to improve Google services for you and others. To be able to use the Google+ button, you need a globally visible, public Google profile, which must contain at least the name you choose for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used to share content through your Google account. The identity of your Google profile can be shown to users who know your email address or have other identifiable information from you.

Use of the information captured: in addition to the above uses, the information you provide is used in accordance with the prevailing Google data protection terms. Google can publish summarised statistics on +1 activities of users or provide these to users and partners, such as publishers, advertisers, or linked websites.

5. Plugins and tools

YouTube
Our website uses plugins from the Google-powered YouTube page. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plug-in, you will be connected to the YouTube servers. It tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information about the handling of user data, please refer to the YouTube Privacy Policy at https://www.google.com/policies/privacy.

Vimeo
Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, NY, New York 10011, USA.

If you visit any of our pages equipped with a Vimeo plugin, you will be connected to Vimeo's servers. This tells the Vimeo server which of our pages you have visited. In addition, Vimeo obtains your IP address. This applies even if you are not logged on to Vimeo or do not have an account at Vimeo. The information collected from Vimeo is transmitted to the Vimeo server in the USA.

If you are logged in to your Vimeo account, you allow Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account. For more information on the handling of user data, see the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google web fonts
This site uses web fonts, provided by Google, for the uniform representation of fonts. When you access a page, your browser loads the required web fonts in your browser cache to display text and fonts correctly.

To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a default font from your computer is used.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps
This site uses the mapping service Google Maps via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of an attractive presentation of our online offers and to make it easy to find the places mentioned on our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information on the handling of user data, please refer to Google's Privacy Policy: https://www.google.com/policies/privacy/.